This month's Frame: Why people are losing control over technology and what product teams can do about it
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A framework for rethinking the relationship between people and digital tools. The last decade has brought a steady wave of commercial applications of artificial intelligence for personal use. From recommendations in film and music platforms, to health trackers and chatbots, digital products built using AI promise to make our lives easier, better, more seamless. However there is a flip side to this shiny coin. Complex computation has significantly accelerated the “blackboxing” of technologies, ie. the obfuscation of the internal mechanisms of technological systems and devices.
This month's Frame: Why people are losing control over technology and what product teams can do about it
This month's Frame: Why people are losing…
This month's Frame: Why people are losing control over technology and what product teams can do about it
A framework for rethinking the relationship between people and digital tools. The last decade has brought a steady wave of commercial applications of artificial intelligence for personal use. From recommendations in film and music platforms, to health trackers and chatbots, digital products built using AI promise to make our lives easier, better, more seamless. However there is a flip side to this shiny coin. Complex computation has significantly accelerated the “blackboxing” of technologies, ie. the obfuscation of the internal mechanisms of technological systems and devices.